Visa Signature® Real Rewards
Rewards
Earn Rewards
- Earn 1.5 points monthly for every $1 you spend on eligible net purchases (equal to 1.5% Cash Back).
- Plus, earn 5 points on prepaid hotels and car rentals booked directly in the Rewards Center.*1
- There are no caps or limits on the points cardmembers can earn.
Redeem Rewards2
To redeem rewards:
- Log in to Account Access.
- Select your Account, and within the top navigation select “Rewards & Benefits”.
- Click “Redeem rewards at Rewards Center” to reach the rewards center and start redeeming.
Or call the number on the back of your card to reach Cardmember Service.
- Redeem for travel rewards, cash back3, gift cards or name brand merchandise.
- Redemption starts at 2,500 points for $25 cash back.
Service Benefits
24/7 U.S.-Based Customer Service
Our dedicated specialists are available 24/7 to assist you with any account questions.
Call the number on the back of your card.
Lost/Stolen Card Reporting
Our dedicated specialists are available 24/7 to assist you with a lost or stolen card. Call Cardmember Service immediately - available 24 hours a day.
Consumer cards: 1-800-558-3424
Business cards: 1-866-552-8855
International (Collect): 701-461-1556
Fraud Protection
Our sophisticated fraud-monitoring tools look for abnormal spending patterns. If we see something unusual, we move fast to help keep your card and account information safe. We provide zero fraud liability4 for unauthorized transactions. If you notice any charges you did not make, please notify us promptly by calling the number on the back of your card. Certain conditions and limitations may apply. Learn more
Emergency Card Replacement and Cash Disbursement
Our 24/7 worldwide service allows you to quickly and easily get a replacement card sent to you and/or receive emergency cash at a convenient location.
Call the number on the back of your card.
Contactless Payments
Pay with a tap. Use your card for contactless payments wherever you see the Contactless Symbol and your payment is processed in seconds. You enjoy the same chip security whether you tap or insert your card. Cards are embedded with a microchip that adds an additional layer of security. If a terminal is not yet contactless-enabled you can insert or swipe your card as usual. Learn more
Card Benefits
View Visa Signature Guide to Benefits (PDF)
Certain terms, conditions and exclusions apply. Please refer to the Guide to Benefits for further details and full terms and conditions.
Travel
- Visa Luxury Hotel Collection
The Visa Signature Luxury Hotel Collection gives you access to a premium collection of benefits from over 900 of the world's finest hotels, including brands like The Peninsula Hotels, Park Hyatt and Shangri-La. Enjoy an unparalleled experience with special amenities, discounts, room upgrades upon arrival and 3 p.m. checkout (when available)-plus, a $25 food or beverage credit and more.5
Visit visasignaturehotels.com for all current travel offers. - Travel and Emergency Assistance Service
When you're traveling or working anywhere in the world, your Visa Business card gets you access to a multilingual call center - 24 hours a day, 365 days a year - for the assistance you need. You, your immediate family members and business associates who are traveling with you can call toll-free in the United States, or collect when traveling abroad. Services include: medical and legal referrals, emergency transportation and more.6
Call the Benefit Administrator at 1-800-992-6029 to get your questions answered. If you are outside the U.S., you can call collect at 1-804-673-1675. Travel and Emergency Assistance Services is provided on a best-effort basis and may not be available due to problems of time, distance or location. - Roadside Dispatch®
Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 1-800-847-2869. Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.7
Discounts and Special Access
- Concierge Service
Your Visa Signature card comes with complimentary, 24/7 access to the Visa SignatureŽ Concierge service. Simply call 1-800-953-7392 anytime for assistance booking travel, event tickets and more- even dinner reservations or golf tee times.8 - Visa Offers + Perks
Enjoy discounts at the places you love to shop. Indulge your passion and gain access to a wide variety of offers and deals, including food and wine, shopping, sports, entertainment and more.
Find your favorites at visa.com/offers. - ID Navigator Powered by NortonLifeLockTM
Tools to help you act quickly if your personal data is threatened
No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.9
To confirm eligibility, visit cardbenefitidprotect.com. - Signature Event Access, Offers, and Discounts
Enjoy access to special packages, discounts, offers, upgrades, and events in these categories: travel, entertainment, fine wine and food, sports and shopping.6
Learn more at visa.com/signature.
© 2024 Elan Financial Services | Security Standards
The creditor and issuer of this card is Elan Financial Services, pursuant to a license from Visa U.S.A. Inc. or Mastercard International Incorporated.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
American Express is a federally registered service mark of American Express and is used by Elan Financial Services pursuant to license.
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