Visa Signature® Max Cash Preferred Card


Earn Rewards1

  • Earn 5% cash back on your first $2,000 in combined eligible purchases each quarter on two categories you choose
  • Earn 2% unlimited cash back on one everyday category, like Gas Stations & Ground Transportation, Restaurants & Food Delivery, and Grocery Stores & Grocery Delivery.
  • Earn 1% unlimited cash back on all other eligible purchases.

5% Cash Back Categories:

  • TV, Internet & Streaming Services

  • Fast Food

  • Cell Phone Providers

  • Department Stores

  • Home Utilities

  • Furniture Stores

  • Electronic Stores

  • Recreation

  • Entertainment

2% Cash Back Categories:

  • Grocery Stores + Grocery Delivery

  • Restaurants + Fast Food

  • Gas Station + Ground Transportation

See the full list of categories (PDF) here.

Activating and Modifying Rewards Categories2

  1. Log in to Account Access.
  2. Select your Account, and within the navigation select "Rewards."
  3. Click "Next" to choose your 5% and 2% Max Cash Preferred categories and, if desired, change your categories by the designated enrollment period

Redeem Rewards3

To redeem rewards:

  1. Log in to Account Access - Log into your account to redeem your rewards.
  2. Select your Account, and within the navigation select “Rewards.”
  3. Click "Next" to reach the reward center and start redeeming.

Or call the number on the back of your card to reach Cardmember Service.

Redemption starts at $25 cash back1

Service Benefits

24/7 U.S.-Based Customer Service

Our dedicated specialists are available 24/7 to assist you with any account questions.

Call the number on the back of your card.

Lost/Stolen Card Reporting

Our dedicated specialists are available 24/7 to assist you with a lost or stolen card. Call Cardmember Service immediately - available 24 hours a day.

Consumer cards: 1-800-558-3424
Business cards: 1-866-552-8855
International (Collect): 701-461-1556

Fraud Protection

Our sophisticated fraud-monitoring tools look for abnormal spending patterns. If we see something unusual, we move fast to help keep your card and account information safe.

Your account is also protected with zero fraud liability4, which means you get reimbursed for 100% for any unauthorized use of your account. If you notice any charges you did not make, please notify us promptly by calling the number on the back of your card. Certain conditions and limitations may apply. Learn more

Emergency Card Replacement and Cash Disbursement

Our 24/7 worldwide service allows you to quickly and easily get a replacement card sent to you and/or receive emergency cash at a convenient location.

Call the number on the back of your card.

EMV Chip Technology

The microchip turns your information into a unique code that is virtually impossible to duplicate when used at a chip-enabled terminal. If the merchant has a chip terminal, they will ask you to insert your card into the terminal and sign your name to verify your purchase. At merchants without chip terminals, swipe your card and sign your name as usual. Learn more

Card Benefits


  • Visa Luxury Hotel Collection
    The Visa Signature Luxury Hotel Collection gives you access to a premium collection of benefits from over 900 of the world's finest hotels, including brands like The Peninsula Hotels, Park Hyatt and Shangri-La. Enjoy an unparalleled experience with special amenities, discounts, room upgrades upon arrival and 3 p.m. checkout (when available)-plus, a $25 food or beverage credit and more.5
    Visit for all current travel offers.
  • Travel and Emergency Assistance Service
    When you're traveling or working anywhere in the world, your Visa Signature card gets you access to a multilingual call center - 24 hours a day, 365 days a year - for the assistance you need. You, your spouse and legal dependent children under 22 years of age who are traveling with you can call toll-free in the United States or collect when traveling abroad. Services include: medical and legal referrals, emergency transportation and more.6
    Call the Benefit Administrator at 1-800-546-9806 to get your questions answered. If you are outside the U.S., you can call collect at 1-804-673-7481. Travel and Emergency Assistance Services is provided on a best-effort basis and may not be available due to problems of time, distance or location.
  • Roadside Dispatch®
    Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 1-800-847-2869. Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.7

Discounts and Special Access

  • Concierge Service
    Your Visa Signature card comes with complimentary, 24/7 access to the Visa SignatureŽ Concierge service. Simply call 1-800-953-7392 anytime for assistance booking travel, event tickets and more- even dinner reservations or golf tee times.8
  • Visa Offers + Perks
    Enjoy discounts at the places you love to shop. Indulge your passion and gain access to a wide variety of offers and deals, including food and wine, shopping, sports, entertainment and more. Find your favorites at
  • NortonLifeLock
    Tools to help you act quickly if your personal data is threatened
    No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.9

    To confirm eligibility, visit
  • Signature Event Access, Offers, and Discounts
    Enjoy access to special packages, discounts, offers, upgrades, and events in these categories: travel, entertainment, fine wine and food, sports and shopping.6
    Learn more
  • The Postmates benefit provided by Visa that was coming in early 2021 will no longer be available due to recent changes in Postmates' ownership.