World Mastercard® Real Rewards Card

Rewards

Earn Rewards

  • Earn 1.5 points monthly for every $1 you spend on eligible net purchases (equal to 1.5% Cash Back).1
  • There are no caps or limits on the points cardmembers can earn.

Redeem Rewards2

To redeem rewards:

  1. Log in to Account Access.
  2. Select your Account, and within the navigation select “Rewards.”
  3. Click “Next” to reach the reward center and start redeeming.

Or call the number on the back of your card to reach Cardmember Service.

  • Redeem for travel rewards, cash back3, gift cards or name brand merchandise.
  • Redemption starts at 2,500 points for $25 cash back.

Service Benefits

24/7 U.S.-Based Customer Service

Our dedicated specialists are available 24/7 to assist you with any account questions.

Call the number on the back of your card.

Lost/Stolen Card Reporting

Our dedicated specialists are available 24/7 to assist you with a lost or stolen card. Call Cardmember Service immediately - available 24 hours a day.

Consumer cards: 1-800-558-3424
Business cards: 1-866-552-8855
International (Collect): 701-461-1556

Fraud Protection

Our sophisticated fraud-monitoring tools look for abnormal spending patterns. If we see something unusual, we move fast to help keep your card and account information safe.

Your account is also protected with zero fraud liability4, which means you get reimbursed for 100% for any unauthorized use of your account. If you notice any charges you did not make, please notify us promptly by calling the number on the back of your card. Certain conditions and limitations may apply. Learn more

Emergency Card Replacement and Cash Disbursement

Our 24/7 worldwide service allows you to quickly and easily get a replacement card sent to you and/or receive emergency cash at a convenient location.

Call the number on the back of your card.

EMV Chip Technology

The microchip turns your information into a unique code that is virtually impossible to duplicate when used at a chip-enabled terminal. If the merchant has a chip terminal, they will ask you to insert your card into the terminal and sign your name to verify your purchase. At merchants without chip terminals, swipe your card and sign your name as usual. Learn more

Card Benefits

Travel

  • MasterRental® Car Rental Collision Damage Waiver Insurance
    Save money and enjoy peace of mind. Receive coverage, at no additional cost, for damage due to collision or theft when renting a car. Just charge your entire rental transaction to your card and decline the rental company's collision damage waiver. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage in certain circumstances. Certain terms, conditions and exclusions may apply.5, 6
    To make a claim, visit our website - More information on the MasterRental car rental collision damage waiver insurance or call 1-800-Mastercard (1-800-627-8372), en español 1-800-633-4466
  • Mastercard Travel & Lifestyle Services
    Access to Mastercard® Travel & Lifestyle Services, a suite of benefits, amenities and upgrades, preferential treatment and premium travel offers from best-in-class travel companies across hotels, air travel, tours, cruises, car rentals and more. Travel & Lifestyle Services are provided by Ten Lifestyle Group plc.7
    Call 1-855-802-1387 today to speak to a travel advisor to make reservations or ask questions. Visit our website - More information on the Mastercard Travel & Lifestyle Services to see the full list of participating travel partners and additional World card benefits.5
  • MasterAssist Travel Assistance Services
    Enjoy your trip more knowing we provide a range of emergency services 24 hours a day. Get help coordinating medical, legal, and travel services. Please note that you are responsible for the cost of medical, legal, transportation, cash advance, and other goods or services provided. Certain terms, conditions, and exclusions may apply.5
    Call 1-800-627-8372 to learn more.
  • One Fine Stay
    Choose from 2,500+ homes available for vacation rental worldwide, each visited and vetted by a Guest Services team—and furnished with hotel-like amenities: fresh linens, fresh toiletries, and 24/7 concierge access via a mobile phone.
    Book directly at onefinestay.com/Mastercard with 10%-off (Promo code MC10)
  • Mastercard Airport Concierge
    Arrange for a personal Meet-and-Greet agent to escort you through the airport for departures, arrivals or connecting flights, 24/7 and 365 days a year, at over 450 destinations worldwide.5
    To make a booking, visit othe website or call 1-866-662-4952

Discounts and Special Access

  • Shoprunner
    Free 2-day shipping and free return shipping at 140+ online retailers.5
    Create a ShopRunner account on the www.shoprunner.com/mastercard website. Once you are logged into your account, the free shipping benefit is applied, provided the item is eligible for free shipping.

Protection

  • Mastercard ID Theft Protection
    Identity theft hurts, but Mastercard can help–for no extra cost. From scouring the internet to see if your personal info is being sold to helping you clear your name with credit rating agencies, we are there for you 24/7.8
    Visit our website to enroll in Mastercard ID theft alerts online or call 1-800-Mastercard (1-800-627-8372).
  • Mastercard Cellular Protection Plan
    Your card comes with $1,000 in coverage ($600 per claim, 2X per year) should your phone get stolen or need repairs. Simply pay for your mobile phone bill with your card and you're covered.5, 9
    To make a claim, visit our website - More information about the Mastercard Cellular Protection Plan or call 1-800-Mastercard (1-800-627-8372) for a claim form. Claims must be reported within ninety (90) days of the failure.