Secured Mastercard® Card

Service Benefits

24/7 U.S.-Based Customer Service

Our dedicated specialists are available 24/7 to assist you with any account questions.

Call the number on the back of your card.

Lost/Stolen Card Reporting

Our dedicated specialists are available 24/7 to assist you with a lost or stolen card. Call Cardmember Service immediately - available 24 hours a day.

Domestic: 1-800-558-3424
International (Collect): 701-461-1556

Fraud Protection

Our sophisticated fraud-monitoring tools look for abnormal spending patterns. If we see something unusual, we move fast to help keep your card and account information safe.

Your account is also protected with zero fraud liability1, which means you get reimbursed for 100% for any unauthorized use of your account. If you notice any charges you did not make, please notify us promptly by calling the number on the back of your card. Certain conditions and limitations may apply. Learn more - More information on fraud prevention.

Emergency Card Replacement and Cash Disbursement

Our 24/7 worldwide service allows you to quickly and easily get a replacement card sent to you and/or receive emergency cash at a convenient location.

Call the number on the back of your card.

EMV Chip Technology

All new cards are embedded with a microchip that adds an additional layer of security to your traditional magnetic stripe card. If your card does not have a microchip, you will get a chip-enabled card when your existing card expires.

The microchip turns your information into a unique code that is virtually impossible to duplicate when used at a chip-enabled terminal. If the merchant has a chip terminal, they will ask you to insert your card into the terminal and sign your name to verify your purchase. At merchants without chip terminals, swipe your card and sign your name as usual. Learn more - More information on EMV chip technology.

Card Benefits

Travel

  • MasterRental® Car Rental Collision Damage Waiver Insurance
    Save money and enjoy peace of mind. Receive coverage, at no additional cost, for damage due to collision or theft when renting a car. Just charge your entire rental transaction to your card and decline the rental company's collision damage waiver. Coverage is provided by New Hampshire Insurance Company, an AIG company. Policy provides secondary coverage in certain circumstances. Certain terms, conditions and exclusions may apply.2, 3
    To make a claim, visit our website - More information on the MasterRental car rental collision damage waiver insurance or call 1-800-Mastercard (1-800-627-8372), en español 1-800-633-4466
  • MasterAssist Travel Assistance Services
    Enjoy your trip more knowing we provide a range of emergency services 24 hours a day. Get help coordinating medical, legal, and travel services. Please note that you are responsible for the cost of medical, legal, transportation, cash advance, and other goods or services provided. Certain terms, conditions, and exclusions may apply.2
    Call 1-800-627-8372 to learn more.
  • Mastercard Airport Concierge
    Arrange for a personal Meet-and-Greet agent to escort you through the airport for departures, arrivals or connecting flights, 24/7 and 365 days a year, at over 450 destinations worldwide.2
    To make a booking, visit our website - More information on the Mastercard Airport Concierge or call 1-866-662-4952

Protection

  • Mastercard ID Theft Protection
    Identity theft hurts, but Mastercard can help–for no extra cost. From scouring the internet to see if your personal info is being sold to helping you clear your name with credit rating agencies, we are there for you 24/7.4
    Visit our website to enroll in Mastercard ID theft alerts online or call 1-800-Mastercard (1-800-627-8372).

© 2019  Elan Financial Services |Security Standards

The creditor and issuer of this card is Elan Financial Services, pursuant to a license from Visa U.S.A. Inc. or Mastercard International Incorporated.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

American Express is a federally registered service mark of American Express and is used by Elan Financial Services pursuant to license.

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1 Elan Financial Services provides zero fraud liability for unauthorized transactions. Cardmember must notify Elan Financial Services promptly of any unauthorized use. Certain conditions and limitations may apply.
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2 Please review the guide to benefits that was mailed with your card for full details. You can contact Cardmember Service to confirm program eligibility or to request a copy of your guide to benefits. Benefit descriptions are intended to provide general information about the coverage made available to you by Elan Financial Services. Benefits vary by credit card product.
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3 Please refer to the guide to benefits for further details and to determine if the auto rental coverage is right for you.
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4 Your card will not be charged and you can cancel this service at any time.
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