Frequently Asked Questions

Listed below are the most common questions asked.

Find Out about Scoreboard

ScoreBoard is designed to help you make informed decisions about your expenses and see trends in your credit card spending patterns.
You can review card spending on a monthly, quarterly, annual, or year to date basis.

Recognize Email Fraud

Large numbers of recipients are sent email messages referencing a well-known bank or retailer. In these cases, the thieves don’t expect all the recipients to have a relationship with the company, but they are targeting the smaller percentage of people who do, and who in their concern about the message, will “click through” the links on the email to verify their personal information.
In order for this to work – and it does – the emails must be convincing. To help you recognize phishing, remember that fake emails will:
  • appear to be from legitimate banks, financial institutions or retailers using copied logos and content style.
  • use fake websites or pop-up windows to collect your personal information.
  • may incorporate links to real websites to help convince you the email is legitimate.
  • request confidential information like account numbers, personal IDs, passwords, card numbers and PINs.
  • use upsetting or alarming statements to elicit an immediate response from the recipient.

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